Privacy Policy

HealthMate ("we, "us", "our" or "Organization") works the HealthMate ("Site") and also gives telemedicine administrations. This policy applies to our site and also to the administrations and applications we give, on the whole known as the "Administrations." HealthMate is focused on guaranteeing that your own data shared over our Site and additionally Services is secured and kept secret. By accepting our Company's Terms of Use or giving data to us by means of our Site, you agree to the utilization and divulgence of Personally Identifiable Information (PII) and Protected Health Information (PHI) as sketched out in this Privacy Policy. Please take note of that the utilization and exposure of such data are additionally subject to the acts of the social insurance suppliers with whom you may cooperate through the Services, as portrayed in the Notice of Privacy Practices, which is given to you by such suppliers.

Data Collection

PHI is data that incorporates, yet isn't restricted to, distinguishing information, for example, name, address, contact data, and in addition data about individual medical problems and protection submitted through our Services. HealthMate gathers PHI and other PII that you deliberately submit. Security is absolutely critical, so we are focused on ensuring and keeping classified all PII and PHI that recognizes an individual whether it identifies with a person's past, present, or future physical or psychological wellness condition.

As of now, our concentration is giving a stage to enable people to get telehealth Services from different medicinal services suppliers. HealthMate gathers data exclusively for the motivations behind giving the Services, showcasing and elevating our Services to you and for statistical surveying information. We utilize this data ourselves and offer it as required with our accomplices exclusively for their execution of contracted administrations for us. We may likewise gather PII for advertising, client encounter observing and change and related business purposes.

HealthMate accept you are offering to agree to this data gathering and utilize, however, we likewise give you the chance to "quit" of getting immediate advertising or statistical surveying data by messaging us at info@myhealthmate.com.au

HealthMate keeps up weblogs to record information about all guests who utilize the Site and connect with the Services and we will store this data. These logs may contain IP address data, type(s) of a working system(s) you utilize, the date and time you went to the site, and data about the kind of gadget you use to associate with the Services and the Site pages you went to.

All Web logs are put away safely and are open to an extremely set number of representatives and temporary workers, who must cling to strict rules with respect to client information security and protection.

Cookies and Internet Tags

HealthMate may gather and process data about your utilization of the Services, for example, the Site pages you visit, the site you originated from and a portion of the ventures you perform. Such data is utilized by us to help enhance the substance of the Site and the Services and to assemble total measurements of people utilizing our Site and the Services for inside, statistical surveying purposes. In doing this, we may introduce "cookies" that gather the space name of the client, your network access supplier, your working framework, and the date and time of access. A treat is a little snippet of data, which is sent to your program and put away on your PC or other gadgets. Treats don't harm your gadget. You can set your program to tell you when you get a treat. This will empower you to choose in the event that you need to acknowledge it or not. In the event that you don't acknowledge treats, you will be unable to utilize all usefulness of your program programming or this Site. We may get the administrations of outside gatherings to help us in gathering and handling data gathered through treats.

HealthMate may likewise utilize web labels (otherwise called activity labels, web guides, single-pixel GIFs, clear GIFs, imperceptible GIFs and 1-by-1 GIFs) and treats through the Services and may convey these labels/treats through an outsider promoting accomplice or a web systematic administration accomplice which might be found and store the particular data (counting your IP address) in a remote nation. These labels/treats might be put both on online notices that convey clients to the Services and on various pages of the Site. We utilize this innovation to quantify the guests' reactions to the Site and the Services and the adequacy of our promoting efforts (counting how frequently a page is opened and what data is counseled) and additionally to assess your utilization of the Services. The outsider accomplice or the web investigative administration accomplice might have the capacity to gather information about guests to the Site and different locales in light of these web labels/cookies, may create reports in regards to the Site's movement for us and may give additionally benefits which are identified with the utilization of the Site and the web. They may give such data to different gatherings if there is a legitimate prerequisite that they do as such, or on the off chance that they contract alternate gatherings to process data for their benefit. On the off chance that you might want more data about web labels and treats related with on-line publicizing or to quit outsider gathering of this data, please visit the Network Advertising Initiative site http://www.networkadvertising.org. (We are not associated with the Networking Advertising Initiative in any capacity.) If you quit, if it's not too much trouble be exhorted that your client experience will be influenced.

When you download or utilize applications made by us (e.g., to convey the Services), we may get data about your area and your cell phone, including a special identifier for your gadget. We may utilize this data to give you area based administrations, for example, query items and other customized content. Most cell phones enable you to turn off location service.

Non-Personal Data

HealthMate may utilize non-individual data to dissect information into valuable data. This procedure of information mining is done in the total, is non-individual, and enables the Company to discover relationships and examples in the information.

HealthMate does not give any individual data to outsider destinations that show our advantage based promotions. Nonetheless, outsiders (counting the advertisement systems, promotion serving organizations, and other specialist co-ops they may utilize) may accept that clients who connect with or tap on a customized promotion or substance are a piece of the gathering that the advertisement or substance is coordinated towards (for instance, clients in the Northwest who have encountered hypersensitivities). Likewise, some outsiders may give us data about you, (for example, the destinations where you have been demonstrated promotions or statistic data) from disconnected and online sources that we may use to give you more important and helpful publicizing.

Sharing of Information

HealthMate shares PII and PHI as allowed by law and as approved by you as portrayed in the Terms of Use, this Privacy Policy, or something else.

HealthMate utilizes different organizations and people to perform works for our benefit. Illustrations incorporate specialized help, dissecting information, and giving showcasing help. They approach anonymized and individual data expected to play out their capacities yet may not utilize it for different purposes. Access to this data will allow them to give benefits all the more proficiently and adequately to you and to us.

For instance: your IP deliver might be utilized to evaluate your area and customize your involvement with the Services; we may share data, for example, IP address, client name, email address and treat and web reference point data with outsiders keeping in mind the end goal to tailor promoting to our different market fragments; your IP address and email address and the page you are review might be imparted to an outsider that works the "visit" include for our Services; and total information about IP addresses, pages stacked, time to stack pages and mistakes experienced might be utilized by outsider execution checking and change items

These outsiders might be required to uncover data, as portrayed in the segment beneath entitled "Revelations as per Law."

Security of Information Collected

Furthermore, HealthMate urges you to take careful steps in keeping up the uprightness of your information. If it's not too much trouble be in charge of ensuring nobody can see or access your record and sign in/secret key data.

HealthMate utilizes different organizations and people to perform works for our sake. Illustrations incorporate specialized help, examining information, and giving showcasing help. They approach anonymized and individual data expected to play out their capacities yet may not utilize it for different purposes. Access to this data will allow them to give benefits all the more proficiently and successfully to you and to us.

In the event that you utilize our administrations through a conceivably non-secure web association, such utilize is at your own hazard. It is your duty to check already on your manager's or such other webpage's protection and security approach concerning Internet utilize.

HealthMate isn't in charge of your taking care of, sharing, re-sharing and additionally appropriation of your PHI or PII. Besides, in the event that you forward PHI or PII electronically to someone else on or off the Service, we are not in charge of any damage or different outcomes from outsider utilize or re-sharing of your data.

Outsider Sites/Trusted Relationships

As noted over, the Company is a Business Associate of social insurance suppliers under HIPAA and we share data with medicinal services suppliers who give administrations to people, and they share data with us, for purposes identified with treatment, installment and health care operations.

Our Site contains connections to different sites. We don't impart your PHI or PII to those locales (except if you particularly approve such sharing) and are not in charge of their protection methodology. We try to work with confided in accomplices and associations that will hold fast to the comparable protection and moral principles. Be that as it may, we urge you to take in their security approaches.

Disclosure as per Law

HealthMate reveals PII about you as required or allowed by law, incorporating agreeing to lawful process (for instance, we may uncover your data as important to consent to an approved common, criminal or administrative examination). We completely coordinate with law implementation offices in recognizing the individuals who utilize our administrations for unlawful exercises and may, in our sole carefulness, uncover individual data or other data to fulfill any law, direction, subpoena, or government ask. We maintain all authority to discharge individual data or other data about clients who we accept are occupied with unlawful exercises or are generally infringing upon our Terms of Use, even without a subpoena, warrant or court arrange, on the off chance that we accept, in our sole carefulness, that such exposure is fundamental or suitable to work our site or to secure our rights or property, or that of our subsidiaries, or our officers, executives, representatives, operators, outsider substance suppliers, providers, supports, or licensors. We likewise maintain all authority to answer to law implementation organizations any exercises us sensibly have faith in our sole circumspection to be unlawful. In the event that we are legitimately constrained to unveil data about you to an outsider, we will endeavor to inform you by sending an email to the email address in our records except if doing as such would damage the law or except if you have not given your email delivered to us.

Children

HealthMate does not purposely gather PII from kids younger than 13.

Changes to this security policy

HealthMate may correct this Privacy Policy later on. In the occasion changes are made, we will make certain to post changes at the Site and at different spots we esteem suitable.

Inquiries or Suggestions

On the off chance that you have any inquiries or proposals on ways we can enhance our protection strategy regarding individual data, it would be ideal if you email us at info@myhealthmate.com.au